1. Better Service: Your team of experts
An individual “Computer Guy”, or even a fulltime technician, only has the knowledge and experience of one single person. In a collaborative effort DTS works with a comprehensive family of engineers and consultants. This is why DTS can recommend better solutions and resolve issues faster than any single consultant. We continuously invest in the education and training of our personnel to make sure that your network is cared for by the best brains in the business.

2. Business-centric technology
Our concern is for your business first, and how technology can help you save and earn money. Each individual business is unique in their computer needs. With our vast business experience in diverse industries including healthcare, financial, legal, retail, manufacturing, insurance, and education, we can recommend technology solutions to improve your unique line of business.

3. Proactive maintenance versus reactive response
Did you know that most computer emergencies can be prevented from happening in the first place? It's true! Most computer service providers only react to emergencies. As part of our service, our engineers perform routine, proactive maintenance procedures to seek out potential problems and resolve issues before they become a crisis to your business.

4. Lower overall technology costs
The average salary of a full-time computer engineer in California is over $75,000 per year including taxes and benefits. If that engineer is doing his or her job correctly, most of the time your system is running fine and your employee is showing up to work with little or nothing to do. DTS’s clients save thousands of dollars per year by spending money only where needed: routine maintenance and emergency support. With this significant cost savings, our customers have a higher ability to use the dollars they save on technology improvement projects such faster hardware and productivity-increasing software.

5. Available when you need us most
When your computer systems go down, so does your business. Do you know where your “Computer Guy” is? DTS clients enjoy a rapid response time in the event of an emergency. In many instances, we'll be able to remotely diagnose and resolve issues, and get your business back up and running in minutes instead of hours or days.

6. The power of our partners
DTS has established solid relationships with leading product distributors. With these partnerships, our engineers can provide comprehensive proposals tailored to your business, all with very reasonable pricing for all of their hardware and software purchases. By taking the role of consultant and not retailer, DTS makes all the purchase arrangements for you. By putting you in direct contact with the vendor you have better access to any vendor incentives as well as warranty information.

7. Eliminate the headache of turnover
Each time your fulltime technician quits, or your current “Computer Guy” finds another job, you need to re-invest your time and money to recruit and train a new person. During the transition, your business may experience a computer outage with no available help who understands how your systems have been set up. We put together a complete documentation package to help in the event of engineer change whether that change is an internal change in our company or a change in companies.

8. Problems fixed before your business suffers
Our monitoring system will constantly monitor your most critical devices, such as your firewall and server(s), 24 hours a day, 7 days a week, 365 days a year. Upon the failure of one of these devices, our engineers will be notified instantly, and begin troubleshooting the issue ASAP. If your business hours are Monday-Friday 8 a.m. to 6 p.m., 70% of your computer problems occur when nobody is watching, and your staff will be unaware of any issue until they attempt to begin business the next day.

9. Conduct your business anywhere, anytime
Take advantage of the technologies that you already own. For example, if you have Windows XP Professional and a firewall, you can access your office computer securely from any web browser in the world! Our expert consultants constantly look for ways to maximize your investment in technology.

10. Superior client loyalty
DTS is proud to maintain a 95% customer retention rate. DTS has primarily built its client base from enthusiastic referrals from our happy existing customers, including some of the top business names in Southern California.

Let us provide a FREE Network Assessment

Thank you for visiting dynamictechnicalsolutions.com. If you would like a no cost and no obligation written evaluation of your network, contact our Sales Department at (951) 285-4439. We look forward to working with you.