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Messaging

Table of Contents 

  1. Microsoft Exchange Server 2003
  2. Paperless Faxing Solutions

Microsoft Exchange Server 2003
A powerful communication system for all businesses

Excerpts from the Exchange Server Section of www.microsoft.com
© 2005 Microsoft Corporation All rights reserved.

What Is Exchange Server?
Exchange Server, the Microsoft messaging and collaboration server, is software that runs on servers that enables you to send and receive electronic mail and other forms of interactive communication through computer networks. Designed to interoperate with a software client application such as Microsoft Outlook, Exchange Server also interoperates with Outlook Express and other e-mail client applications.
Meet the requirements for small and large organizations and get easy administration, support, and reliability with Exchange Server. Readily available deployment and support tools also make Exchange Server easy to manage.
E-mail messages are sent and received through what is commonly referred to as a client device such as a personal computer, workstation, or a mobile device including mobile phones or Pocket PCs. The client typically connects to a network of centralized computer systems comprised of servers or mainframe computers where the e-mail mailboxes are stored. The centralized e-mail servers connect to the Internet and private networks where e-mail messages are sent to and received from other e-mail users.
Client access functionality. Exchange Server offers you integrated collaborative messaging features such as scheduling, contact, and task management capabilities. Exchange Server 2003 runs on Microsoft Windows Server 2003 and Microsoft Windows 2000 Server operating systems. Microsoft Office Outlook 2003 runs on Windows-based computers and communicates with the server running Exchange Server through the MAPI protocol that includes powerful messaging and rich collaboration capabilities. Exchange Server also accommodates other client access through its support for Post Office Protocol 3 (POP3) and Internet Message Access Protocol 4 (IMAP4) protocols as well as support for Simple Mail Transfer Protocol (SMTP). Microsoft Outlook Web Access, a service in Exchange Server, accommodates what are known as thin clients (Web browser–based access clients).
Mobile access functionality. Exchange Server 2003 supports mobile devices such as Pocket PC and Smartphones and enables you to synchronize your Inbox, Calendar, and Contacts and Tasks lists so you can remotely check your appointments and other important information. Mobile device browsers are also supported through Exchange Outlook Mobile Access, which enables HTML, compressed HTML (CHTML), and Wireless Application Protocol (WAP) browser–based devices to access Exchange Server.  
The Exchange Server collaboration features help you to share information quickly and efficiently. Typical collaborative scenarios include maintaining shared address lists that everyone can view and edit, scheduling meetings that include people and conference rooms by viewing associated free or busy schedules, the ability to grant other people, such as administrators, access to your mailbox on your behalf. You can also manage "rules" for processing messages on Exchange Server, giving you the flexibility to create auto-responses and automatic filing of incoming messages. For maximum collaboration productivity, choose the combination of Exchange Server 2003 and Outlook 2003.
Features of Exchange Server 2003
Excerpts from the Exchange Server Section of www.microsoft.com
© 2005 Microsoft Corporation All rights reserved.
Exchange Server 2003 is the Microsoft messaging and collaboration server designed to help you communicate more effectively. Along with the rich client functionality provided by Microsoft Office Outlook 2003, Exchange Server 2003 offers:
Ø Mobile, remote, and desktop e-mail access with state-of-the-art security and privacy
Ø Lower cost of ownership through the services provided by Microsoft Windows Server 2003
Ø High reliability and outstanding performance
Ø E-mail-based collaboration
Ø Easy upgrading, deployment, and administration
Discover how you can benefit from Exchange Server 2003 with the new and enhanced abilities and features described on this page. For related information, see:

Security and Privacy

To uphold the tenets of the Microsoft Trustworthy Computing initiative, Exchange Server 2003, along with Windows Server 2003, is committed to be secure by design, secure by default, and secure in deployment. Exchange Server 2003 protects your messaging environment as well as your privacy with:
Ø Distribution lists restricted to authenticated users. You can allow sending only from authenticated users or specify which users can or cannot send mail to specified distribution lists.
Ø Support of real-time Safe and Block lists. Reduce the amount of unsolicited junk e-mail messages delivered to your organization with connection filtering.
Ø Inbound recipient filtering. Reduce unsolicited junk e-mail messages by filtering inbound messages based on the recipient. Messages that are addressed to users who are not found, or to whom the sender does not have the permissions to send, are rejected. This applies only to messages sent by anonymously authenticated users.
Ø Kerberos authentication between a front-end and back-end server. To help ensure that credentials are secure, Exchange Server 2003 uses Kerberos delegation when sending user credentials between a front-end server, running services such as Microsoft Office Outlook Web Access or Microsoft Outlook Mobile Access, and a back-end server such as the mailbox store.
Ø Privacy protection in Outlook and Outlook Web Access. By default, content from outside your network is blocked in Outlook 2003 and Outlook Web Access. This feature helps prevent spammers from identifying valid e-mail addresses through links to external content. You can, however, override this feature to view external content.
Ø Antispam integration with Outlook 2003 and Outlook Web Access. You can upload the Safe and Block Senders List to Exchange Server 2003 for filtering.
Ø Microsoft Exchange Intelligent Message Filter. Integrated in Exchange Server 2003 for server-side filtering of unsolicited junk e-mail messages and also in Outlook 2003 for client-side filtering, Exchange Intelligent Message Filter uses Microsoft SmartScreen technology to help reduce cost and boost productivity by unsolicited junk e-mail messages.
Ø Virus Scanning API 2.5. Non-Microsoft antivirus products can run on servers running Exchange Server 2003 that do not have resident Exchange Server mailboxes and are allowed to delete and send messages to the sender.
Ø Clustering security. Exchange Server 2003 clustering supports Kerberos authentication against an Exchange Server virtual server. Exchange Server 2003 also supports Internet Protocol security (IPSec) between front-end servers and clustered back-end servers running Exchange Server.
Ø Administrative permissions. Cross-forest support and the ability to administer both Exchange 2000 Server and Exchange Server 2003 helps organizations that have segmented the administration of their Microsoft Windows–based environment and Exchange Server environment into two unique groups and are concerned about security.
Ø Restricted relaying. You can restrict relaying to a limited number of security principles through the standard Windows 2000 discretionary access control list (DACL). The ability to grant relaying to an IP address is still present.
Ø Restricted submissions. You can restrict submissions to a limited number of security principles through the standard Windows 2000 DACL. This feature helps prevent blocked senders from sending to internal-only distribution lists by spoofing, which is the practice of tricking users into providing passwords and other information to allow unauthorized access into a system.
Ø Public folder permissions for unknown users. Folders with distinguished names in access control lists that cannot be resolved to security identifiers drop the unresolvable distinguished names.
Ø Public folder store replication. Public folder servers replicate with local servers for updates even if the local servers do not have the full set of replication content that they need. You can use a registry key to identify the first server that is used for backfilling.
Ø Microsoft Baseline Security Analyzer (MBSA). Download an easy, streamlined method of identifying common security misconfigurations for Microsoft products including Exchange Server and Windows Server 2003.
Ø IPSec encryption. Traffic between front-end and back-end servers, including back-end cluster servers, is more secure.

Reliability

Exchange Server 2003 is deeply integrated with Windows Server 2003 for enhanced reliability of the IT environment. These capabilities include:
Ø Support for up to eight-node clusters. Get up to eight-node clustering with a minimum of one passive node on Windows Server 2003, Enterprise Edition.
Ø MailboxRecoveryCenter. Get bulk reconnection of mailboxes to the appropriate user in Active Directory directory service to support disaster recovery scenarios. You can scan the mailbox database and determine all disconnected mailboxes, automatically match user mailboxes to user accounts in Active Directory, recover individual or multiple mailboxes, and identify conflicts.
Ø Automatic error reporting. Easily report errors to Microsoft to help improve future product functionality.
Ø Cluster failover time. The dependency hierarchy of Exchange Server services has been flattened so that the Exchange Server protocol services are no longer dependent on the Microsoft Exchange Server Information Store service. You can bring the Exchange Server store online and offline in parallel with the protocols.
Ø Virtual memory usage and monitoring. The virtual memory usage in Windows Server 2003 in conjunction with the Exchange Server Information Store service reduces fragmentation and enables higher-end servers with a large number of users to achieve greater availability.
Ø Integration with Dr. Watson 2.0. Get error reporting for the Exchange Server System Manager, System Attendant, Directory Services Management, Exchange Server Management Service, Exchange Server Setup, and Exchange Server Information Store service.

Performance

Consolidate and centralize your messaging servers and realize a greater return on your IT investments with the performance gains in Exchange Server 2003.
Ø Blocking Out of Office messages from distribution lists. Out of Office messages are not sent to the entire membership of a distribution list that is listed in the To or Cc boxes.
Ø Outlook synchronization performance. Client performance is improved by reducing the number of change notifications when a client is working in the cached Exchange Server mode. In addition, the server detects and sends only the native format of messages to the client. Clients using a cached Exchange Server mode also receive the number and size of messages to be downloaded.
Ø Distribution list member caching. The redesigned cache helps you complete lookups, insertions, and expirations more efficiently, resulting in a 60 percent reduction of Active Directory queries.
Ø Enhanced DNS-based Internet mail delivery. Get load balancing, better performance, and better tolerance of problems associated with network or host unavailability and external Domain Name System (DNS) server responsiveness.

Administration

Save time and increase productivity with:
Ø Volume Shadow Copy service. Exchange Server 2003 supports the Volume Shadow Copy service implemented in Windows Server 2003. The copy service functionality gives you a nearly instantaneous backup and restore because a mirrored copy of the database exists at any time and can be used for restore processes.
Ø Dynamic distribution lists. Reduce the time you spend managing distribution lists with the new query-based distribution group. These groups achieve the same functionality as standard distribution lists, but instead of specifying static user memberships, they allow the use of a Lightweight Directory Access Protocol (LDAP) query to specify the members of the distribution lists (for example, "All full timers in my company").
Ø Exchange Server System Manager. In earlier versions of Exchange Server, you had to move log files yourself with directory modification tools and with the information gained from studying Microsoft Knowledge Base articles. In Exchange Server 2003, message tracking log files, as well as X.400 message transfer agent (MTA) queue data and Simple Mail Transfer Protocol (SMTP) queue data, are moved by using Exchange Server System Manager. Other Exchange Server System Manager improvements include:
Ø A user interface (UI) that offers simplified search filter, improved sorting by columns, and the ability to select multiple queues and messages for manipulation.
Ø Improved setup for remote procedure call/Hypertext Transfer Protocol (RPC/HTTP) access for Outlook 2003 clients.
Ø Queues that are centralized on a per-server basis as opposed to a per-virtual server basis so that all queues on a server can be viewed in one location.
Ø Increased performance in queue enumeration, and all queues are initially displayed in Exchange Server System Manager. Control of Exchange Server System Manager is returned to you before all queues are displayed.
Ø All system queues are exposed to help you troubleshoot. Exchange Server System Manager includes the Enable Forms Based Authentication feature on the virtual servers so authentication cookies can be enabled or disabled easily through the UI.
Ø More exposed cluster action. In a cluster, status can be viewed for virtual servers and failover.
Ø The addition of Windows Management Instrumentation (WMI) classes as well as many other new features.
Ø Auto Accept Agent. This tool enables Exchange Server to automatically handle initial meeting scheduling requests, cancellations, and updates and generates responses to the meeting organizer.
Ø Public folder management. Improvements in the UI for public folders include several new tabs:
Ø Details, which shows the folder name and the date created.
Ø Content, which shows the content that is using Outlook Web Access.
Ø Find, for using the new search capabilities.
Ø Status, which provides the folder''s server name, the folder''s public store name, folder size, the number of items in the folder, and the last time the folder was accessed.
Ø Replication, which provides statistical data on replicas
Ø Public folder referral. You can specify a public folder referral through a new list in Exchange Server System Manager.
Ø Inter-organization Replication tool. Replicate free and busy information and public folder content between Exchange Server organizations (requires Exchange Server 2003 SP1).
Ø Move Mailbox tool. Ease mailbox movement from one server to another or to a different Exchange Server store by selecting multiple mailboxes. Make your mixed-mode, cross-site moves during site consolidation and migration easier.

Deployment

Upgrading, migrating, and deploying Exchange Server 2003 is easier and faster with:
Ø Deployment tools and Help files. This set of new deployment tools and documentation helps you deploy Exchange Server 2003 easily into an existing Exchange Server 5.5 topology. The deployment tools provide a step-by-step approach by providing detailed information, analyzing the existing topology, checking for prerequisites, recommending a configuration setting, and validating each step.
Ø New cross-site migration tools. These tools ease cross-site mailbox migrations from Exchange Server 5.5 to Exchange Server 2003. (Requires Exchange Server 2003 Service Pack 1 [SP1]).
Ø Public Folder Migration tool (pfMigrate). Migrate public folders from Exchange Server 5.5 to Exchange Server 2003 with ease.
Ø Active Directory Connector tools. As an extension of the Active Directory Connector manager snap-in, the Active Directory Connector Wizard helps your deployment by analyzing an existing Exchange Server 5.5 topology, automatically preparing the Exchange Server 5.5 directory, and creating the needed connection agreements to ensure successful deployment.
Ø Internet Mail Wizard. This wizard helps you configure Internet mail connectivity more quickly.
Ø Active Directory Connector. Active Directory Connector is updated in Exchange Server 2003 SP1 and includes many customer-requested features.
Ø Active Directory Schema. Changing permissions when performing forest preparation means that only Active Directory permissions are needed. With single-schema update, regardless of the deployment path, the Active Directory Schema only needs to be updated once.
Ø Exchange Server 2003 Connectors. Get co-existence and migration for IBM Lotus Notes R5 and R6 and Novell GroupWise 5.x (requires Exchange Server 2003 SP1).

Increased Mobility

Exchange Server 2003 has built-in mobile features to help drive greater worker productivity by facilitating mobile and remote computing scenarios. New and enhanced mobile and remote access features in Exchange Server 2003 include:

Outlook 2003

Mobile and remote workers can communicate and collaborate on the go, and coupled with the new user interface and security and support features, can communicate and collaborate more productively.
Ø Cached Exchange Mode. Outlook 2003 clients using Cached Exchange Mode perform most e-mail-related tasks from the local client computer, reducing the number of requests to the server for data. After the full copy of a user mailbox is downloaded, Cached Exchange Mode significantly reduces network bandwidth consumption between the client and server and removes the need to restart Outlook to an offline profile when network interruptions occur.
Ø HTTP access from Outlook. When used with the Windows Server 2003 RPC Proxy Service and Exchange Server 2003, Outlook 2003 clients can connect simply using HTTP or HTTPS, thereby reducing the need for Virtual Private Networks (VPNs) or dial-up remote access service (RAS). If your remote users only need to access corporate messaging information, you may not need to deploy VPN infrastructure.
Ø Performance enhancements. Enhancements like MAPI compression and buffer packing reduce the number of requests to and from the Exchange servers. Overall lower bandwidth consumption can lead to site consolidation and render savings for the IT department.

Outlook Web Access

Microsoft Office Outlook Web Access 2003 has been improved for easier use and a closer look-and-feel to Outlook 2003.
Ø Usability improvements in the user interface. Outlook Web Access has been greatly improved with Exchange Server 2003, providing a new user interface and features such as a spelling checker, additional views, S/MIME encrypted e-mail messages, auto signatures, right-click mouse functionality, quick flagging, the ability to create e-mail message rules, and junk e-mail folder capabilities.
Ø Performance improvements to accommodate low-bandwidth situations. These improvements are linked to a better user interface design, reduced bandwidth requirements, and gzip compression between Internet Information Server (an underlying component of Exchange Server 2003) and the browser client. Core changes in Outlook Web Access greatly improve the performance of managing e-mail by reducing the traffic needed to refresh views after the most common operations.
Ø Enhanced security when connecting over the Internet. New features include:
Session inactivity timeout using forms-based authentication provides support for secure logoff and timed logoff after a period of inactivity, even if the browser is left open with a current session to the server. S/MIME support (Internet Explorer 6.0 and Windows 2000 or later is required).Web beacon blocking makes it more difficult for senders of spam to confirm e-mail addresses. When a user clicks a hyperlink in the body of an e-mail message, Outlook Web Access helps protect private information from being revealed to the visited Web site. Customers can block access to all attachments or specific file types and can allow attachment access only through specific servers. Additional security and deployment improvements can be offered when using Exchange Server 2003 with Microsoft Internet Security and Acceleration (ISA) Server 2004. For more information, see the Better Together: Using ISA Server 2004 with Exchange Server 2003 page.

Exchange ActiveSync

Mobile and remote workers can also stay connected while on the move. With ActiveSync built into Exchange Server 2003, Windows Mobile 2002 and later–based devices can synchronize with an Exchange Server mailbox with very little configuration. Synchronization is over-the-air, can be on demand or scheduled, and provides rich access to e-mail messages, schedules, and contacts. New devices that are not Windows Mobile–based and are from companies that have licensed Exchange ActiveSync also provide this capability.

Easier Development

The portal enhancements in Exchange Server 2003 include:
Ø Exchange 2003 Software Development Kit (SDK). Get tools for application development.
Ø Workflow Designer for Exchange. Use the Workflow Designer for Exchange Server to design workflow applications that run on Exchange 2000 Server, Exchange Server 2003, and Microsoft SharePoint Portal Server.
Ø New Web Parts. Exchange Server 2003 includes specific Outlook Web Access customizations to enable Outlook Web Access Web Parts to be embedded in portals. These services enable you to embed specific mail, calendar, contact, Outlook Today, and public folder information into a Web portal. Two specific enhancements include the introduction of an Outlook Web Access Today Web Part, which summarizes your agenda, and support for cascading style sheets on the Outlook Web Access page.
Ø Redirection support. Portal designers now have a simple way to present the special folders of an authenticated user. Outlook Web Access supports a new URL query string that sends an HTTP/1.x 302 redirect where Module is one of the special folders (Inbox, Calendar, Contacts, or Tasks).

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Paperless Faxing Solutions
DTS recommends GFiFAXmaker for paperless faxing

GFiFAXmaker for Exchange
Excerpts from the GFiFAXmaker for Exchange section of www.gfi.com

Email-to-fax gateway for Exchange, Notes & SMTP servers

GFI FAXmaker for Exchange/SMTP excels in its seamless integration with your mail server. This allows users to send and receive faxes and SMS/text messages directly from their email client, making GFI FAXmaker easy to use and learn. Leveraging your email infrastructure and Active Directory also allows for unparalleled scalability, reliability and hassle-free administration.

    Ø Active Directory integration reduces  
               administration: GFI FAXmaker for
                Exchange/SMTP was designed from the ground up
                to minimize its administration. It integrates with
                Active Directory and therefore does not require
                the administration of a separate fax user
                database. User-related settings can be applied to
                Windows users or groups directly.

Ø Supports Microsoft Exchange 2000/2003/5.5: GFI FAXmaker integrates with Exchange Server 2000/2003 via a standard Exchange SMTP connector. There are no schema updates to Active Directory. This makes FAXmaker scalable and indifferent to new Exchange service packs and versions. Microsoft Exchange 5.5 is supported by creating a routing rule on the Exchange 5.5 SMTP connector. GFI FAXmaker can be installed on the Exchange server (if using 2000/2003), or on a separate machine, in which case no software has to be installed on the Exchange server itself!

Ø Supports Lotus Notes & SMTP/POP3 servers: GFI FAXmaker integrates via the SMTP/POP3 protocol with Lotus Notes and any SMTP/POP3 server. It can be installed on the mail server itself or on a separate machine. In the case of Lotus Notes, @FAX addressing is supported.

Ø Automated fax delivery/inbound fax routing: GFI FAXmaker can automatically route incoming faxes to the user's mailbox or to a particular printer based on a DID/DDI/DTMF number or the line on which the fax was received. Faxes can also be forwarded to a public folder or assigned to a network printer per installed fax port.

Ø SMS/texting gateway allows users to send SMS/text messages from their desktop: GFI FAXmaker's SMS gateway enables network users to send SMS messages from their desktop; this allows them to easily contact business colleagues and associates who are on the road or away from their desk. Using the SMS gateway rather than a mobile phone is faster (no need to use the phone pad) and saves users the cost of the SMS message. SMS messages can either be sent via an Internet-based SMS service or through a mobile phone or PCMCIA mobile card. The SMS gateway can also be used for administrative alerts, for example, to notify an administrator of critical system outages or application problems. Any email-enabled application can send SMS messages via the GFI FAXmaker SMS gateway. A central log of SMS messages permits the control of SMS use.

Ø Supports multiple mail servers & clustering: Because of its flexible infrastructure, GFI FAXmaker can send and receive faxes for users on different mail servers. It can also support a mix of Exchange 5.5, Exchange 2000/2003 servers or even SMTP/POP3 servers. Active and passive clustering is fully supported because GFI FAXmaker does not require any software to be installed on the mail server itself; simply configure both mail servers in the cluster to be able to send and receive faxes via GFI FAXmaker.

Ø Robust & scalable multi-line fax server: GFI FAXmaker includes a robust fax server, which can scale up to 32 lines per fax server using fax boards or active ISDN cards. For smaller installations, Fax modems can be used as well. GFI FAXmaker also supports the use of the Windows 2000/XP/2003 fax drivers for wider hardware support.

Ø Native ISDN support: GFI FAXmaker natively supports ISDN, allowing you to use inexpensive active ISDN cards and get multi-line faxing and inbound routing at a fraction of the price of using multi-line fax boards.

Ø Archive faxes to GFI MailArchiver, to SQL, or other archiving solution: GFI FAXmaker allows you to archive all faxes to GFI MailArchiver, a SQL database or to an email address. GFI MailArchiver is an email archiving solution that stores all mails in a SQL database and allows users to easily search for past emails and faxes. GFI FAXmaker can be configured to forward all faxes to GFI MailArchiver, allowing users to search for past faxes in the same way as emails. With the OCR module, faxes can also be searched based on what text they contained.

Ø Optional OCR module: The optional OCR module can be used to convert all faxes to a readable text format. This feature is especially handy if you plan to archive all faxes, since it makes searching for a particular fax much easier.

Ø Junk fax filter: GFI FAXmaker includes a ‘junk fax filter’ that can auto-delete spam faxes on the basis of sender number.

Ø Send faxes from any application: To send a fax, users print from their word processor to the GFI FAXmaker printer, or create a new message in their email client (e.g., Outlook or Outlook Web Access). The user then selects the recipient(s) of the fax from the Outlook Contacts list (address book) or enters the fax number directly. After clicking on the "Send" button, the fax is sent and the user receives a transmission report in his/her inbox.

Ø Receive faxes in your email client – in fax or PDF format: GFI FAXmaker delivers faxes to the user’s inbox in TIF – fax – format or Adobe PDF format. This enables users to check faxes from anywhere in the world, using either a normal desktop email client (for example, Outlook) or a web-based email client (for example, Outlook Web Access). Receiving faxes in PDF format means the fax can be forwarded to anybody, and it also allows for easy integration with document archiving systems or workflow software/procedures.

Ø Allows you to send/receive faxes via your handheld or mobile: Via GFI FAXmaker''''s Email2Fax Gateway, the email clients of handhelds like the Blackberry and Pocket PC (2003 upwards) can be used to send faxes. The Blackberry and Pocket PC email clients can also receive faxes and fax reports as emails. The Blackberry devices have built-in PDF viewer that seamlessly integrate with GFI FAXmaker''''s PDF capabilities; most Pocket PC 2003 also ship with built-in PDF viewers. As long as they have image-viewing capabilities to view received faxes, GPRS mobile (cell) phones that are email-compliant can use GFI FAXmaker in the same way as handhelds.

Ø Supports Outlook Contacts: There is no need to keep a separate fax address book - just select the recipient''''s "Business Fax" entry from the Outlook Contacts list or the Global Address Book: No need to duplicate address entries.

Ø Attach Office documents, PDF, HTML and other files: Users can attach Microsoft Office, PDF, HTML and other files to their fax. These are rendered to fax format on the fax server. The ‘Send to Mail Recipient’ command, available in Microsoft Office and other applications, can therefore also be used to quickly send a document as a fax.

Ø Automatic application integration & mail merges with NetPrintQueue2FAX: GFI FAXmaker''''s NetPrintQueue2FAX feature allows you to embed a fax number in a document and ''''print to fax'''' from almost any application, from anywhere in the network - without having to enter the fax number separately. This feature is especially handy for accounting applications; an invoice can be faxed simply by embedding the fax number in the document. No application integration or development is required.

Ø Fax broadcasting using Microsoft Office mail merge: Using the mail merge facility of Microsoft Word/Office, you can send personalized fax broadcasts. Because Microsoft Office supports ODBC, the recipient list can be retrieved from any data source, including Microsoft SQL Server, Microsoft Access and many more.

Ø Support for Citrix: The GFI FAXmaker client can run on a Citrix terminal server. That way Citrix users can send faxes when logged on Citrix.

ØReal time fax over IP using Brooktrout TR1034 cards

ØHP Digital Sender support: Easily fax paper documents via GFI FAXmaker

ØFax annotation

ØAutomatically print transmission reports including miniatures of the fax

ØPreview a fax

ØText API allows for easy application integration

ØSupports rendering of HTML format messages

Ø No schema updates

ØAuto-print faxes on different network printers based on routing rules

ØCall accounting: Analyze fax costs using Microsoft Excel

ØRouting of faxes to other FAXmaker server for least cost routing (LCR) by
   means of SMTP

ØSupport for Windows 2000/XP/2003 fax drivers

ØDesign coversheets in HTML or in RTF (Microsoft Word) format

ØRemote fax server monitoring.  

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